Where is my order?
Enter your Order ID to see the current status of that order. If you cannot find your confirmation email, use the recovery section below to search by the email or phone number you used when ordering — any matching orders will be shown and can be re-sent to you.
- Track by Order ID
- Recover by email or phone
- Resend to a preferred email
“Every order is checked by hand before it is confirmed — the same care that goes into the writing.”
- Typical dispatch
- 2–3 days
- Delivery (GH)
- 1–3 days
- International
- 5–14 days
- Digital
- Instantly
Enter your Order ID
You will find your Order ID on the confirmation screen and in the email we sent after you ordered.
Recover your order details
Enter the email or phone number you used when ordering. We will find any matching orders and can send the details to you — either to the original address or to an email of your choice.
While you wait
How long does delivery take?
Orders are dispatched in 2–3 days. Ghana delivery is 1–3 days. International is 5–14 days. Digital editions are delivered instantly after confirmation.
What if my order seems stuck?
If the timeline has not moved for several days, raise a support ticket with your Order ID. We will look into it with the courier and reply personally.
Can I resend order details?
Yes — if the payment for that order is marked as completed. Resends are limited to 3 per order per hour to prevent misuse.
I cannot find my Order ID
Use the recovery section above. If we find matching orders, you can choose which email should receive the details.
Still not sure where your order is?
If the tracker and the recovery search do not help, reach out directly. Every message is read and answered personally, and we will find out what is happening with your order.
- Replies within 48 hours
- Tracked by ticket ID
- Ghana-based, worldwide